Navigating the maze of information on care options and benefits is time consuming and overwhelming. Our senior advocates work with older adults, their families and caregivers to connect them with available resources and care options with the goal of helping them stay independent, enjoy an improved quality of life, and remain connected to their community.

Free Community Service

Service Coordinators

CASI has Service Coordinators on-site at Edgewater on Third, Luther Crest, Luther Manor/Luther Heights, Luther Towers and Spruce Hills Village to help residents with care needs. CASI Senior Advocate located in the Community Services Department at the Scott Country Administration Building four days a week.

Client Testimonials

“My parents are getting to the point where they need some help to stay in their home and I want them to live there as long as they can.  I live out of town and was not sure where to get help.  A friend suggested calling CASI.  A Senior Advocate visited with my parents, gave them information on services, and they are now getting home delivered meals.  I know I have a reliable source that I can call anytime I have concerns about my mom and dad.”

“It seems like each month the money coming in doesn’t stretch as far as it used to.  I called CASI to ask if any help was available.  I met with a Senior Advocate who connected me with some programs and benefits that have helped me out financially.”


Tricia Sexton, Senior Advocate
  Ext. 225
Andy Andersen, Senior Advocate
  Ext. 237
Vicky Ertel, Senior Advocate
  Ext. 227
Kathy Horrell, Director of Senior Services
  Ext. 243
Harvey Wiley, Senior Advocate
  Ext. 254

Offsite Locations:

Carrie Wooldridge
Service Coordinator
Edgewater on Third
401 W. 3rd Street
Davenport, IA 52801
Phone: 563-323-1090
CASI Extension: 280


Brenda Chaffee-Pullman
Luther Towers
1810 E. 38th Street Ct.
Davenport, IA 52807
Phone: 563-355-7363
CASI Extension: 284
Office Hours: M-F 8am-12pm


Luther Manor/Heights
3118 Devils Glen Rd.
Bettendorf, IA 52722
Phone: 563-332-4003
CASI Extension: 283
Office Hours: M-F 12:30 – 4:30 pm


Jody Smith
Luther Crest
5454 N Gaines St
Davenport, IA 52806
Phone: 563-386-8584
CASI Extension: 281
Office Hours: 8am-12pm


Spruce Hills Village
2380 Tech Drive
Bettendorf, IA 52722
Phone: 563-332-7381
CASI Extension: 282
Office Hours: 12:30 – 4:30 pm

Some of the services provided by our Senior Advocates include:
  • Visit with an advocate in the privacy of your home
  • Help in identifying needs and services
  • Assistance with securing benefits
  • Rent Rebate & Property Tax forms
  • Elderly Waiver forms
  • Food Stamp forms
  • Medicaid form applications
  • Benefits management
  • Home delivered meals forms
  • Links to community agencies, programs and services
  • Lions Club hearing aids & glasses
  • Information on housing alternatives
  • Home care services and options
  • Referrals for food pantries
  • Adult day services
  • Caregiver support
  • Grief support
  • Veterans application forms
  • Referrals for Lifeline
  • Safe Return bracelet forms
  • Para-transit bus application forms
  • Health Care Power of Attorney forms
  • Long term care options
  • Advanced care planning
  • Referrals to Senior Health Insurance Information Program (SHIIP)
  • IPOST Counseling

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